Functions/Corporate
Events: Common Questions
Listed below are answers to some of the most frequently asked questions
we receive from clients planning functions on an Elite Cruise. If
you have any additional questions about private boat charters on
Sydney Harbour
with The Elite Cruise Company, please contact
us. Our functions coordinator will be more than happy to assist
you.
What is the timeline for booking a function with
Elite?
Our standard booking process is as follows:
Quotation: A quotation will be supplied by
The Elite Cruise Company with the details for your cruise. We do
also encourage you to make an appointment time to come and view
the specific vessel you are looking at.
Tentative Booking: Once the quote is received
and you are happy with the details, please contact The Elite Cruise
Company to place a tentative booking on the specific date, time
and boat you are after. This will be held for 7 working days. In
order to confirm the booking we do require a deposit to be paid.
A copy of the terms and conditions to be signed and a copy sent
back to Elite.
Confirmation: Once the above is received your
charter confirmation will be sent to you.
4.5 months prior to the wedding: We will need
to confirm the wharf you would like to use.
4 months prior: The wharf will be booked and
confirmed.
1 month prior: Menu and beverage choices to
be confirmed.
10 days prior: Final guest numbers to be confirmed
and final tax invoice sent out.
7 days prior: Final payment received.
< return to top
Do you have any example itineraries of a typical
cruise?
Yes we do. Click on the links below to see example itineraries
of some of our more popular cruise options:
< return to top
Can we have candles on board?
We do allow tea light candles and floating candles. However, we
cannot allow any other types of candles on board the boats.
< return to top
Can we arrange our own DJ / Entertainment?
Yes – there are no additional costs for you to arrange your
own DJ or band. Please be advised that they must have proof of their
own public liability insurance to be able to play on board. If,
however, you do require assistance in sourcing a DJ, band or other
entertainment, our function coordinator will be happy to help you
find an option to suit your tastes and requirements, but please
note that additional costs do apply.
< return to top
Can we bring our own CD’s on board?
Yes, you are more than welcome to provide your own CD’s to
play whilst on board. In order to ensure that the music you wish
to hear is played when you want to hear it during your cruise, we
strongly advise you to provide us with written instructions detailing
your requests. Please note that our CD player does play the CDs
in random order.
< return to top
Can The Elite Cruise Company tailor menus to
suit our specific requirements?
Our Executive chef is more than happy to tailor a menu to suit
your requirements. Please note that the price per head may vary
depending on the changes that occur to the menu.
< return to top
Can we bring our own food and/or beverages on
board?
Unfortunately, due to our liquor license we cannot allow BYO beverages
on board, though we can special order beverages for your cruise
should you wish to serve a particular brand of drink. It is also
our company policy that we do not allow BYO food. However, our chef
will gladly tailor menus to suit your specific requirements.
< return to top
Does The Elite Cruise Company cater for children?
Yes, The Elite Cruise Company offers the following rates for children:
- Children 5 years and under receive complimentary catering
- Children aged 6 to 12 years receive 50% off the normal catering
price
- Children 13 years and older are charged at the full adult price
These rates are offered off your selected menu. Depending on the
beverage package you choose, we can either charge for soft drinks
per glass on a consumption basis or offer a soft drinks package
to children under 18 years old. Please note that we do require children
to be supervised whilst on board the vessel.
< return to top
Does The Elite Cruise Company provide any complimentary
decorations?
Yes we provide the following complimentary decorations for your
cruise:
- White table linens
- White linen napkins
- Fresh seasonal flowers with greenery in glass vases for the
guest tables
... and restrooms
< return to top
Does the vessel anchor throughout the cruise?
Yes, we are happy to anchor the boat during meal service. There
are a number of scenic locations around the harbour where we can
anchor. The captain will choose a spot that is most suitable to
the weather conditions on the day.
< return to top
Does The Elite Cruise Company charge wharf fees?
The Elite Cruise Company includes 2 wharf booking fees (one pick-up
and one drop-off). Any additional wharves will incur an additional
fee. The cost of additional wharves is available from your function
co-ordinator. Please note that some wharves have additional fees
as they are not operated by the Waterways Authority; these will
be advised at the time your wharf is discussed.
< return to top
What do we do if a guest is running late?
In the event that a guest is running late, a water taxi can be
arranged to deliver the guest to your function. The guest must cover
this cost. We like to recommend that you inform your guests of Yellow
Water Taxi's phone number: 02 9299 0199 (It's a great idea to print
it on invitations.) Then, if needed, guests can call Yellow Water
Taxis, who will radio our vessel to find our location.
< return to top
When do I need to advise the function coordinator
of our menu choice and final head count?
We require final confirmation of guest numbers as well as meal
choices NO LATER THAN 10 working days prior to your cruise. The
number advised will be the amount you will be invoiced for. Please
note that no refunds are available if fewer guests attend on the
day.
< return to top
When is final payment required?
Final confirmation of guest numbers is due NO LATER THAN 10 working
days prior to your cruise. The number advised will be the amount
you will be invoiced for. Final payment must be paid in full NO
LESS THAN 7 working days prior to your function date.
< return to top
What happens if less than the advised number
of guests show up on the day of the cruise?
If this occurs, we will still require the full payment for the
number of guests confirmed. In regards to beverages, if you are
on a package we are happy to refund you for the number of people
who didn’t show up.
< return to top
Can we extend our cruise on the day?
We are happy for your cruise to go overtime - providing there isn’t
another cruise scheduled later that evening. Should a cruise go
overtime, an additional cost will be incurred.
< return to top
Are your vessels wheelchair accessible?
If you need access for a wheelchair, please discuss this with your
function coordinator in advance of your booking.
< return to top
Please feel free to contact us with
any further questions you may have. |